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Langardirect.com
is committed to safeguarding the privacy of our users while providing
the highest possible quality of service. We will only use the
information that we collect about you lawfully (in accordance with the
Data Protection Act 1998).
If you have any requests concerning your personal information or any
queries with regard to these practices please contact : info@langardirect.com
Information collected
We
collect the information you supply to us through enquiry and
registration forms, and every time you e-mail us. We also collect
information automatically about your visit to our site. The
information obtained in this way, which includes demographic data and
browsing patterns, is only used in aggregate form, and as such cannot
be used to identify you.
This
aggregate information is used to:-
Build up marketing profiles
Aid strategic development
Audit usage of the site
Security
Any personal information that you need to send is
collected via our secure site.
This area can be identified by the address, beginning :-
https://secure.nse.co.uk
as well as the secure padlock or key symbol in your web browser.
For full certificate details click on the padlock symbol when in these
pages.
This certified secure server is administered by Net
Solutions Europe Ltd.
The connection between your computer and this secure area for these
transactions
is at Secure Socket Layer 3 SSL3.
For security detail contact Jonathan@langardirect.com
, or use the contact details
at the top of each page of this site.
Use of personal information
We
process personal information collected via Langardirect.com for the
purposes of:
Providing the best possible service
Processing any orders you may have made
Conducting market research surveys
Running competitions
Providing you with information about products and services we offer
If
you do not wish to receive information about our products or services,
or the products or services offered jointly with or on behalf of other
organisations, please contact us by ringing 0845 1659 282 or
e-mail : info@langardirect.com
Complaints Handling Statement:
Should our product prove faulty
within 28 days of purchase, please return
the item to Langdon (London) Ltd, Ickford, Aylesbury, Bucks, HP18
9JJ,
and the item will be replaced or refunded.
Should you have any complaints regarding our products, please advise
by
contacting Langdon (London) Ltd by;
Email :Admin@langardirect.com
Free Phone :0845 1659 282 or by Fax : + 44 (0) 1844 339 666.
The complaint will be acknowledged within 5 working days, and a
solution
found within 10 working days thereafter.
We pride ourselves on our quality products and services, therefore if
there
are any problems, please do not hesitate to contact us.
Use of cookies
We
do not use ‘cookies’ on this web site.
Disclosures
We
will not pass your information to any third parties unless you have
agreed that we can. You can email us to stop receiving any information
about us and our services by ringing 0845 1659 282 or e-mail : info@langardirect.com
If
you have any queries about our Privacy Statement you should contact us
by ringing 0845 1659 282 or e-mail : info@langardirect.com
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