Ickford, Aylesbury, Bucks.HP18 9JJ.UK
UK local rate no. 0845 1659 282
Tel +44 (0) 1844 339 337 Fax +44 (0) 1844 339 666
e-mail info@langardirect.com

The Questions here deal with delivery and ordering information, however if you have any other queries please do not hesitate to contact us.

Q. How long do goods take to be delivered ?
A. We aim to process orders within 24hrs of receipt of order. However, delivery can take up to 28 days. Should you require urgent delivery, please advise. Additional charges will be incurred and we will advise prior to shipment.
A confirmation of your order will be emailed to you to check and amend, if necessary.

Q. How and when is my credit card debited ?
A. We only process credit cards as and when the goods are leaving the warehouse.

Q. What if I'm not happy with the items ?
A. All our products are covered by guarantee and if you are not satisfied with the product, return it to us within 28 days and your purchase price will be refunded.
This does not affect your statutory rights as a consumer.

Many people are uncomfortable about passing their credit card information over the internet. However we believe that this is no riskier than letting your card out of sight at a garden centre or in a restaurant. Once we have processed the transaction your card details are removed from the computer system.